Privacy Policy

Privacy Policy

This Privacy Policy explains how Alessandro Criló ("we", "us", "our") collects, uses and safeguards your personal information when you visit alessandrocrilo.com or place an order with us.

Information We Collect

When you place an order or submit a contact request, we may collect: your name, phone number, email address, delivery address, and order details. We also collect standard server log data (IP address, browser type, pages visited) for analytics and security purposes.

How We Use Your Information

We use your information solely to process and fulfil your orders, to contact you regarding your order status, and to respond to your enquiries. We do not sell, rent or share your personal data with third parties except as required to deliver your order (courier services, payment processors).

Payment Security

All payments are processed by certified third-party providers (WayForPay, Stripe). We do not store your card details on our servers.

Data Retention

We retain your personal data for as long as necessary to fulfil your order and meet our legal obligations, typically no longer than 3 years.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at info@alessandrocrilo.com.

Cookies

Our website uses essential cookies to maintain your session and shopping cart. No third-party advertising cookies are used.

Contact

For any privacy-related questions, please contact us at info@alessandrocrilo.com.